How do you vet the vendors, what are the requirements to be a Concierge Vendor?
The overarching requirement to become a Concierge Vendor is to have a reputation for quality work and extraordinary customer service. We don’t even consider them if we haven’t already heard good things. We then require vendors to verify all pertinent licensing, insurance, bonding, corporate filings and other requisite legal documentation. We also research the companies’ names and reputations online, looking specifically for bad reviews, legal actions or anything indicating poor service or quality in the past. We, in essence, are curators of great companies. But to be clear, we represent our Members and are committed to their satisfaction, not the vendors’. We are your advocate, in arranging your services for you, so you don’t have to.